The first Hyatt All-Inclusive, the Ziva in Los Cabos was badly damaged by Hurricane Odile, a category 3. I got an ad on twitter for the Hyatt Ziva brand, hit the hashtag for it, and was shocked to see the extent of damage and the number of people desperately trying to …
Read More »Ever Have Loyalty Program Related Nightmares?
I had a nightmare so intense about loyalty programs, that it woke me up. But the crazy part is this stuff doesn’t really mean this much to me in real life. Here’s what happened. Tiff and I went out for the night in Dallas.  We decided that rather than drive back …
Read More »New Information About M life Benefit Downgrade
I wrote about how M life removed the early check-in / late check-out information from its chart. View from the Wing linked to the article and a comment on his page said they were still able to get early check-in: Like I said before, hotels could still give these benefits …
Read More »M life Quietly Removes Big Benefit
One of my favorite benefits of M life has been early check-in  and late check-out.  Mostly the late check-out, as I rarely get in early enough to take advantage of early check-in. My upcoming trip will be my third trip to Vegas in the last few months.  And I’m getting in …
Read More »Why You Should Always Check What a Hotel Charges You–Even After Check-Out
The other day, I was staying in a very nice, high-end property.  When I’m in a higher-end property, I’m tempted to fall into a complacency about them getting things right. After all, they really know what they are doing.  But some of my biggest billing errors have come from high-end properties. …
Read More »Robot Butlers Coming Soon to Aloft
Just when I thought travel couldn’t get any better, the Aloft is bringing in Artificial (not quite) Intelligence. From Fox News: Meet A.L.O., Aloft Hotels’ first Botlr, short for robotic butler. A.L.O. will be rolling down the hallways of Aloft’s Cupertino, California location later this month helping guests with everything from finding …
Read More »Tired of Tropical Fish? Snorkel for Booze!
I won’t admit what search terms I used that brought this up, but I found a resort that has an interesting experience. They hide bottles of Cruzan Rum in the water so that while you are snorkeling, you have a chance of discovering a bottle of rum. I think I …
Read More »Is Front Desk Tipping Ethical?
When I was in Vegas, I was able to get a sweet upgrade for a hundred dollars. I was reading through the forums on Wine Spectator and came across a message board where some people think 1. It is unethical of the front desk person to upgrade a tipper and 2. …
Read More »Experiencing the Bare Pool Lounge at the Mirage
The Bare Pool Lounge is a pool at the Mirage that is adults-only and advertises “European Sunbathing”. Â That is, top-less. I was a bit apprehensive about going even though I was promised free entry and drinks if I went (I had run into a promoter for it the last time …
Read More »A Subtle MLife Downgrade for Platinums
There’s been a sort of secret VIP room in different MLife properties. Â If you were Platinum or Diamond with MLife, you could check in there and stop in for coffee, water and champagne. For a great trip report that goes into the VIP room in the Mirage, check out Hack …
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