Jeanne Marie Hoffman

Former bartender, still a geek. One equal part each cookies, liberty, football, music, travel, libations. Stir vigorously. +Jeanne Marie Hoffman Jeanne on Twitter

Review of The Club at PHX

I’ve been trying to use a lot of lounges I get with my Priority Pass Select membership with my American Express Platinum card.  In a nutshell, the card once provided American Airlines and US Airways lounge access to its card holders.  Now the card, with a hefty yearly fee of …

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Another Website Bug on Delta

Back in February, I pointed out a bug on Delta’s website that shows a cancelled flight and a rebooked flight that was in the wrong direction. Today I got a strange alert from Delta.  They are really worried about me missing my connection from today’s flight.  On Sunday. My flight …

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Where Should I Spend $500?

You guys were so helpful with Keri’s post asking where she should go this year, so I thought I’d throw out this question. I received a $500 voucher for being bumped on US Airways.  It has to be used on one ticket and my planned travel is falling around the $300 mark. …

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Spirit Gets First Place in Complaints… and Profits

Spirit Airlines is a low-cost carrier that is not-so-low-cost if you get caught up in its fees.  Apparently this model is working for them. Despite being #1 in complaints, they are also #1 in profits. According to the LA Times: “The Unfriendly Skies,†a report by the U.S. Public Interest …

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The TSA Doesn’t Understand Women’s Undergarments

a police officer wearing gloves

Underwire Bra & Airport Security When I went through pre-check, I set off the metal detector.  When a pat-down revealed nothing on my person (and I was already barefoot), the TSA agents had me go through the metal detector.  I still set it off. The male TSA agent there asked me, “Do …

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US Airways Generous Flight Bump Compensation

I was on a transcontinental flight on United when the gate agent announced they were oversold.  My ears perked up.  I was disappointed when the amount of money they would give you to voluntarily take another flight was announced as $200. It is an easy way to make $200 but this …

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