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Read More »Spirit Gets First Place in Complaints… and Profits
Spirit Airlines is a low-cost carrier that is not-so-low-cost if you get caught up in its fees.  Apparently this model is working for them. Despite being #1 in complaints, they are also #1 in profits. According to the LA Times: “The Unfriendly Skies,†a report by the U.S. Public Interest …
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