Recent Posts

Spirit Gets First Place in Complaints… and Profits

Spirit Airlines is a low-cost carrier that is not-so-low-cost if you get caught up in its fees.  Apparently this model is working for them. Despite being #1 in complaints, they are also #1 in profits. According to the LA Times: “The Unfriendly Skies,†a report by the U.S. Public Interest …

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The TSA Doesn’t Understand Women’s Undergarments

a police officer wearing gloves

Underwire Bra & Airport Security When I went through pre-check, I set off the metal detector.  When a pat-down revealed nothing on my person (and I was already barefoot), the TSA agents had me go through the metal detector.  I still set it off. The male TSA agent there asked me, “Do …

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US Airways Lost Baggage Delivery Service Harasses Young Woman

Keri wrote about how dangerous luggage tags can be, especially when they have your phone number on them.  We were approached at the next travel event by some curious guys asking if this sort of thing happens. A young woman was just harassed by a US Airways baggage handler after …

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