Recently, Hyatt’s Gold Passport system was down for a few days to update their database systems.  Updating a database near the end of the year seemed a little risky to me–this is the time when a lot of people are trying to re-qualify. I haven’t been too worried about it …

I previously wrote about Holiday Inn Express offering pancakes to guests staying up late at night. But Holiday Inn Express has one-upped themselves in the world of breakfast obsessions. They have released a set of breakfast-related emojis for your smart phone. Why? Well… I’m not actually sure why.  Other than …

  Over two years ago, I had a trip to New Orleans where I was staying at the Hyatt French Quarter. While in transit, my aunt passed away, and I arrived at the hotel soon after learning about her death.  I was distraught and out of it, and even though the hotel …