Nope, this is not an Onion article. From Forbes: The airline has changed its Twitter bio to “a big social media team costs money, so we put our feed on Autopilot to save you cents on every ticket.†While most airlines globally are ramping up their social media customer service …

Southwest is turning their old leather seats into shoes, purses and soccer balls–all in the name of charity. From the LA Times:  The Dallas-based carrier launched “Project Luvseat,†in which 43 acres of leather from hundreds of old airline seats will be donated to charitable groups in Kenya to make …

Random.org has spoken and the winner is…. The proof that these results are truly random–the winner voted for American Airlines.  <long sigh> Here’s the original post. And American Airlines won the poll overall.  I’m sure it didn’t help that Ed did some last minute muckracking.  (Beltway insider, really?) Anyway, this “rivalry” …