Pizza in Motion has my explanation as to why the US Airways upgrade process is better than American’s.  I am not arguing that the US Airways product is better. Check out my reasons why on Ed’s post here.  Afterwards, he’s going to attempt wrote a rebuttal.   Also, if you would like to side …

Ed, my nemesis friend over at Pizza in Motion, is going to host a poll determining which upgrade procedure is better–US Airways or American Airlines. Note: this is about the procedure and not the product. Well, we all know how I feel, but I still needed to convince him.  I will have …

JetBlue has announced its plans to scrap the check-in process. From Business Week: “The idea of asking customers to jump an additional hurdle before their flight is an increasingly antiquated concept,†Blair Koch, a JetBlue vice president, said in announcing the new process. “By having the right systems in place, …