Heartbreaking doesn’t even begin to describe what is going on in my home state of …
Read More »Asking for What You Want from Customer Service Agents
Sometimes you get customer service agents who can really anticipate your needs. Â They are good at asking about your preferences, and seem to know what concerns people might have. Â Other customer service agents may barrel through, make assumptions, and then leave you in a situation where you are not happy …
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