Recently, Hyatt’s Gold Passport system was down for a few days to update their database systems. Â Updating a database near the end of the year seemed a little risky to me–this is the time when a lot of people are trying to re-qualify. I haven’t been too worried about it …
Read More »United Website Glitching on Same Day Change
United has a policy where you can same day change for a fee within 24 hours of your flight. Â This fee is waived if you are an elite of gold status or higher. My friend is a Gold member and gets his same day changes for free. Â But lately, …
Read More »US Airways’ IT System Continues to Be Broken (Or why I can’t wait for the merger to finish)
It’s no secret that US Airways’ IT system is broken.  But I just had a situation more bizarre than any I had in the post. To recap previous situations: The award flights that you see aren’t always the award flights you book. What airport code you choose in co-airport situations can affect …
Read More »Thoughts About (another) Weird Hyatt Booking Bug
I’ve come across another strange Hyatt booking bug. I think it only happens in Chrome, but I keep trying to book award stays that never go through. Â When I click *book*, it says my session has timed out. I think I found a common thread to whenever I have this …
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