There are a lot of ways that American Airlines’ set of processes and procedures is better than US Airways. But I still stand behind that the upgrade system on US Airways was better–and I had an experience that causes me to stand even more behind that. On US Airways, you …
Read More »I, For One, Welcome Our New American Overlords
I’ve been nervous about leaving US Airways behind and embracing American Airlines. Â I’ve flown US Airways for a while, defended it to other airline flyers, and find its quirks sometimes endearing. I even wrote a guest post on American-flying-Pizza-in-Motion’s blog about why I love US Airways upgrade process. But the …
Read More »One Way US Airways First Class Meals Still Haven’t Aligned with American
Before a trip, Emily (primarily an American flyer) asked me to request her a vegan meal. The only problem is, you still can’t do that on US Airways domestic first class flights even though you can on some American flights. According to the website: How to order a special meal …
Read More »Switching Co-Terminals No Longer Allowed on US Airways
US Airways had a great little fare rule built in. Â No only were co-terminals seen as the same with fare construction, they were also seen as the same for standby and the move-up policy. Â (Co-terminals are airports that are near each other and seen as virtually the same place.) Basically, …
Read More »When US / American Numbers Merge Incorrectly
I had a strange issue with my numbers merging in US/American and figured I’d mention it in case others need a solution as well. Somehow, when I checked into my flights, my American number was attaching but adding extra leading zeroes in the front. I was having trouble with the …
Read More »Weird Merger Glitches With US Airways and American Merger
My US Airways and American accounts just merged and while all my miles posted properly, I’m running into some snags when booking flights. If I book a flight on US Airways and type in either my US Airways or American number, it tells me that my frequent flier numbers are …
Read More »Why the American Upgrade Integration Changes are Good for US Elites but Not American
View from the Wing reports that US Airways flyers will soon get 500-mile upgrade certificates based off their previous travel–despite also getting unlimited upgrades during that travel time. According to reports, US Airways flyers will receive the certificates to use on their American flights while they still get their unlimited benefits …
Read More »US Airways’ IT System Continues to Be Broken (Or why I can’t wait for the merger to finish)
It’s no secret that US Airways’ IT system is broken.  But I just had a situation more bizarre than any I had in the post. To recap previous situations: The award flights that you see aren’t always the award flights you book. What airport code you choose in co-airport situations can affect …
Read More »How the American Airlines Upgrade Priority List is Different from US Airways
View from the Wing has an excellent post on how the upgrade queue is going to work for American Airlines–including some changes. I suggested pausing reading this post, go to his post, and come back here. Some of the changes make the American Airlines upgrade process EVEN more different from …
Read More »US Airways Elites Aren’t Elites When Using American Miles
Just a note that when using American miles, US Airways Elites do not get the same benefits they do when using US Airways miles. Any fees, such as late ticketing or redeposit, that would be waived as a US Airways elite are not waived when you use your American miles. This …
Read More »