I’m currently on a business trip and I had to make multiple stops while on it. Uber was super convenient for me because the local transit was having issues due to a bad storm. I got off my train and hopped right into an Uber.
Since I’m on a trip in a new area, I’m not entirely familiar with how far apart things are from each other.
Uber has a new feature. Overall, I like this feature. It lets you see how much your fare will be before you take the route. But it’s hard to judge what that fare means if you are unfamiliar with the area.
I jumped into an Uber for my second leg. It presented me a fare of about $20. I shrugged and booked it.
While I was in the car, the driver started making small talk about the weather. He mentioned that he probably wouldn’t be on the road if it weren’t for the surge pricing.
Sure enough, we were currently on surge pricing and I had no idea.
I don’t necessarily have any problem with my fare. I accepted the $20 fare as a reasonable amount to pay to get to my next destination. I just had no idea what distance I was traveling and how this fare was affected by surge pricing.
The only reason it really matters to me is because I’m on business travel. I need to make sure I’m pursuing the best options financially.
Usually, Uber is this. But Uber on a surge usually isn’t. In those cases, I should probably take a cab. So I’m a little mad at myself for not noticing that Uber was on a surge.
I want to stress that I accepted this fare and I’m not holding it against Uber. In fact, I like that surge pricing helps me get a car when it’s pouring and I need to get to an important place.
I’m okay with this system from a personal perspective. If $20 sounds fair as a fare (get it? eh?), I’m okay with making that decision.
When it’s my company’s money, I want to make sure I can be as responsible as possible. Now I feel as if it is more difficult to compare Uber pricing to cab pricing.
What do you think of the new way Uber is presenting its fares?