I’ve stayed at Club Carlson properties a bunch in the past. I even got married in one (The New Rochelle Radisson).
And I tend to stay at their Country Inn & Suites when staying around the general Virginia area. And I usually stay half on points, half paying cash.
Recently, given all the changes Club Carlson made to their program–raising the cost per night plus taking away the free second night perk with credit cards–every time I look at how many points I’d be paying per night, I just bristle.
But also, I feel like my loyalty in general has waned. I’ve paid for a lot of my rooms, but for some reason, when I look at costs–it doesn’t feel worth it.
Now I have to admit, some of the way I feel about this may also be influenced by all the Hyatt Places and Houses that have been popping up everywhere. It could be that they are “stealing” my loyalty away from some Radissons I would have stayed at otherwise.
Even then, Tiff and I really wanted to check out the Radisson Blu in the Mall of America. I mean, we were really excited about it. Then our interest sorta waned.
I can’t tell exactly what it is. Did the program changes come off so badly that I lost interest in the brand?
I’m leaning towards that, but in a subtle way. I wasn’t someone leading the charge in anger against Club Carlson.
After all, their loyalty program is their party, so they make the rules.
But maybe it did leave a little bit of a sour taste in my mouth.
How do you feel about Club Carlson now?