I flew Delta yesterday (gasp! Â Don’t worry, US Airways, I still love you, and I still remember that romantic Valentine’s Day where I got stranded mid-travel and you promised to be my valentine). But when I flew them, I realized Delta uses different words than we would use to describe …
Read More »Another Website Bug on Delta
Back in February, I pointed out a bug on Delta’s website that shows a cancelled flight and a rebooked flight that was in the wrong direction. Today I got a strange alert from Delta. Â They are really worried about me missing my connection from today’s flight. Â On Sunday. My flight …
Read More »My 2am Booty Call from Delta
A few nights ago, my phone rang at 2am. It was Delta. For those who don’t know it, I used to be loyal to Delta (Northwest) when I lived in Michigan. Â I just booked a ticket on Delta and cancelled within the one-day refundable window, opting to take a flight …
Read More »Why Booking Tickets for Your Employees Through Online Travel Agencies is a Good Idea
I passed this link along to View from the Wing because I knew he’d have much better commentary on it than I would. And sure enough, he did. Here’s the complaint: It all started on Monday with a call from one of my employees, sobbing over the telephone telling me …
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