As I mentioned before, my brand new laptop died a fiery non-eventful death. Turns out it was a few days past the store return policy, so I had to send it to the manufacturer for repair. I reached out on Twitter, but after not hearing anything, I called the company on …
Read More »Hotel Fire—Well… THAT Happened
The official hotel for a conference I’m attending for work caught fire early this morning. Well, caught makes it sound passive. From all accounts I’ve been hearing, arson is suspected. This particular conference is cursed. Last year, it was hit by a hurricane and cancelled last minute. With this conference, …
Read More »How to Follow Our Travels
We’ve had a bunch of new readers lately, so I wanted to let everyone know the options to follow us. One of the easiest way to keep track of us is to subscribe to our newsletter–but we are also on Google+, Twitter, and Facebook. Follow @HeelsFirst Enter your Email: Or …
Read More »Spirit Airlines Replaces Social Media Team Concept with Auto-Responders
Nope, this is not an Onion article. From Forbes: The airline has changed its Twitter bio to “a big social media team costs money, so we put our feed on Autopilot to save you cents on every ticket.†While most airlines globally are ramping up their social media customer service …
Read More »EasyJet Threatens to Deny Boarding Over Tweet
“Manager from easyjet just said I couldnt board flight because I criticised @easyJet on twitter before boarding the flight….” I follow a bunch of academics on twitter and I started seeing tweets about EasyJet threatening a PhD Student and Law Lecturer with denied-boarding because of a negative tweet. I got …
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