I’ve been on a diverted flight before and I felt trapped sitting on the tarmac while the airport figured out what to do with us.
A United flight en route to Denver was diverted to Colorado Springs where it sat on the tarmac for seven hours before being cancelled.
Even though they were at the airport, passengers were told they weren’t allowed to deplane.
The passenger said the pilot told passengers that if they got off the plane, they would not be let back onboard. She heard several complaints about no food or water, the smell on the plane and that there was no air conditioning, KRDO reported.
I would go completely stir crazy. With a diversion especially, you have no idea what’s going to happen next. For these poor people, they waited on the tarmac for seven hours, only to be bused to DEN. Had they been allowed off the plane, there are shuttle buses for around $40 that would have saved 7 hours of their lives.
But had they gotten off the plane and this was their outbound flight, the airline could have cancelled the rest of their ticket. But I’ve walked away from a diversion / delay before. You just need to see the gate agent before you leave and have them reconstruct the rest of your ticket.
But that’s not something the airline will proactively tell you.
Have you ever been diverted or stuck on the tarmac?