Joe Sharkey of the New York Times says it isn’t: What’s more, this winter’s weather has been notably severe — indicating that a good number of the cancellations since mid-December had less to do with the three-hour rule than with conditions so bad an airplane was not going to take …
Read More »Over 1,500 Flights Preemptively Cancelled for Tomorrow’s Winter Storm
1,500 flights have already been cancelled given the storms hitting the East Coast and Midwest tomorrow. From USA Today: Airlines had already preemptively canceled more than 1,500 of Monday’s flights as of 4:40 p.m. ET on Sunday, according to FlightAware. The bulk of Monday’s cancellations – so far – came …
Read More »How You Can Use the 24-Hour Cancellation Rule to Help in Bad Weather
I have a work trip coming up that is the day after a work event. Â So I’m flying on the first flight out the day of the event to get there. That’s usually my normal MO. Â I’m flying from one thing to another so I cut a relatively tight schedule …
Read More »Weird Delta Bug–Fake Cancelled Flight and Wrong-Way Route
I was hanging out at a hotel this weekend that a lot of my friends were staying at. Â Late into my evening, a friend who had already gone upstairs to head to bed received an email from Delta informing him his flight was cancelled and offered him three alternate routes. …
Read More »Asking for What You Want from Customer Service Agents
Sometimes you get customer service agents who can really anticipate your needs. Â They are good at asking about your preferences, and seem to know what concerns people might have. Â Other customer service agents may barrel through, make assumptions, and then leave you in a situation where you are not happy …
Read More »Knowing All Your Flight Options in a Misconnect
Keri, Bill, and I were all on a flight together that was pushing back in just enough time for us to make our connection. That is–until a ground stop was put on flights out to Philadelphia and we were sitting on the tarmac. Since we were allowed to take our …
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