Tag Archives: what do I do when my flight is cancelled

Joe Sharkey of the New York Times says it isn’t: What’s more, this winter’s weather has been notably severe — indicating that a good number of the cancellations since mid-December had less to do with the three-hour rule than with conditions so bad an airplane was not going to take …

1,500 flights have already been cancelled given the storms hitting the East Coast and Midwest tomorrow. From USA Today: Airlines had already preemptively canceled more than 1,500 of Monday’s flights as of 4:40 p.m. ET on Sunday, according to FlightAware. The bulk of Monday’s cancellations – so far – came …

I have a work trip coming up that is the day after a work event.  So I’m flying on the first flight out the day of the event to get there. That’s usually my normal MO.  I’m flying from one thing to another so I cut a relatively tight schedule …

I was hanging out at a hotel this weekend that a lot of my friends were staying at.  Late into my evening, a friend who had already gone upstairs to head to bed received an email from Delta informing him his flight was cancelled and offered him three alternate routes. …

Sometimes you get customer service agents who can really anticipate your needs.  They are good at asking about your preferences, and seem to know what concerns people might have.  Other customer service agents may barrel through, make assumptions, and then leave you in a situation where you are not happy …

Keri, Bill, and I were all on a flight together that was pushing back in just enough time for us to make our connection.  That is–until a ground stop was put on flights out to Philadelphia and we were sitting on the tarmac. Since we were allowed to take our …