Sometimes it can take a while to get a response from a company’s customer service. Sometimes it can take months. In Amanda Carpenter’s case, she was stuck in an elevator at the BWI Amtrak station and couldn’t get help. So she tried tweeting that she was stuck to see if …
Read More »What Happens When Your Browser Crashes When Booking an Amtrak Award
I was booking an Amtrak award ticket earlier this day when my browser crashed almost at the end of the process. Annoying, but no biggie, right? I growled a bit about having go through the entire process again when I realized something–I no longer had points in my account. Amtrak …
Read More »How Points Made a Last Minute Lunch Date in Another State Possible
I’m a impulsive flexible person. So as long as I have nothing else planned, I’m up for almost anything last second. For reasons too complicated to go into, lunch plans I had tentatively been making with my mother and sister suddenly had to happen right away or never at all. In …
Read More »Amtrak Wifi Even Worse Than I Thought
Amtrak Wifi is pretty horrific. In fact, I usually switch to tethering off my iPad’s 4G rather than use it because I’ve found it pretty slow. I guess I’ve gotten so used to switching to 4G that I haven’t realized just how slow it can get. I loved that Amtrak had …
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