Sometimes it can take a while to get a response from a company’s customer service. Â Sometimes it can take months. In Amanda Carpenter’s case, she was stuck in an elevator at the BWI Amtrak station and couldn’t get help. Â So she tried tweeting that she was stuck to see if …
Read More »What Happens When Your Browser Crashes When Booking an Amtrak Award
I was booking an Amtrak award ticket earlier this day when my browser crashed almost at the end of the process. Annoying, but no biggie, right? I growled a bit about having go through the entire process again when I realized something–I no longer had points in my account. Amtrak …
Read More »How Points Made a Last Minute Lunch Date in Another State Possible
I’m a impulsive flexible person.  So as long as I have nothing else planned, I’m up for almost anything last second. For reasons too complicated to go into, lunch plans I had tentatively been  making with my mother and sister suddenly had to happen right away or never at all.  In …
Read More »Amtrak Wifi Even Worse Than I Thought
Amtrak Wifi is pretty horrific.  In fact, I usually switch to tethering off my iPad’s 4G rather than use it because I’ve found it pretty slow. I guess I’ve gotten so used to switching to 4G that I haven’t realized just how slow it can get. I loved that Amtrak had …
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