I stay in Hyatts a lot. A lot. One year, I calculated that I spent over 1/7th of my life in a Hyatt. (One month, I spent three weeks!)
When I travel, I’m usually using all Chase products–mostly the Hyatt card and the Chase Sapphire preferred. And I’ve been impressed by their security.
Chase has seemed to understand my travel patterns to the nth degree.
When I didn’t own a car and my credit card was used to get gas in my hometown, Chase called me. And they were right.
But this fraud alert was a little strange. I was trying to use my card to check into the Hyatt Regency DFW and the transaction was declined. I got a text message from Chase telling me to call them about possible fraudulent activity on my account.
I thought maybe something else was happening at the time, but no–using the Hyatt Chase Card at the Hyatt came up in their system as suspicious.
Yet, the other random one-off expenses I’ve recently incurred went through just fine!
Ever get surprised when a purchase raises a red flag on your account? Or what purchases have you been surprised to see actually go through?