Tag Archives: website glitch

Recently, Hyatt’s Gold Passport system was down for a few days to update their database systems.  Updating a database near the end of the year seemed a little risky to me–this is the time when a lot of people are trying to re-qualify. I haven’t been too worried about it …

United has a policy where you can same day change for a fee within 24 hours of your flight.  This fee is waived if you are an elite of gold status or higher.   My friend is a Gold member and gets his same day changes for free.  But lately, …

It’s no secret that US Airways’ IT system is broken.  But I just had a situation more bizarre than any I had in the post. To recap previous situations: The award flights that you see aren’t always the award flights you book. What airport code you choose in co-airport situations can affect …

I’ve come across another strange Hyatt booking bug. I think it only happens in Chrome, but I keep trying to book award stays that never go through.  When I click *book*, it says my session has timed out. I think I found a common thread to whenever I have this …