Tag Archives: above and beyond

Poor service is highlighted in the news so much more than good service.   But these types of stories make me so happy. A mother had a rough day.  She was at the hospital with her baby getting tests done.  Afterwards, she decided to grab some food at Olive Garden. …

With the week that just happened, it’s nice to hear a heartwarming story. A crew member on Southwest Airlines went above and beyond when he noticed a little girl was extremely anxious in the air.  She also has type 1 diabetes, and was beginning to have blood sugar issues due …

I have absolutely no status with Starwood.  I’m accidentally close to Gold with them, but hotels don’t recognize “close enough” as a status.  Keri has Platinum status, so I leech off her when we stay in a Starwood property. 🙂 So I was pleasantly surprised with the Sheraton Philadelphia Downtown …